Privacy Policy

Last Updated: 02-03-2026

Champs Cleaning Crew (“we,” “us,” or “our”) values your privacy. This Privacy Policy describes how we collect, use, and protect your information when you visit our website https://www.champscleaningcrew.com/ (the “Site”), communicate with us, or use our services.

1. Information We Collect

We may collect personal information that you voluntarily provide to us, including:

  • Name

  • Phone number

  • Email address

  • Address or service location

  • Any information you submit through contact forms, quote requests, or communications

We may also collect limited non-personal information automatically, such as browser type or pages visited, to help improve our website performance.

2. How We Use Your Information

We use the information we collect to:

  • Provide and manage our cleaning services

  • Respond to inquiries and customer support requests

  • Send appointment confirmations, reminders, and service updates

  • Provide quotes and communicate about requested services

  • Improve our business operations and customer experience

We do not use your information for unsolicited marketing.

3. SMS Communications and A2P Messaging

By providing your mobile phone number and opting in through our website, forms, or direct communication, you consent to receive SMS messages from Champs Cleaning Crew.

Message types may include:

  • Appointment confirmations and reminders

  • Quotes and service updates

  • Customer service communications

Message frequency may vary. Message and data rates may apply.

You may opt out at any time by replying STOP to any SMS message. For assistance, reply HELP or contact us directly.

Consent to receive SMS messages is not a condition of purchase.

4. Mobile Information Sharing Statement

No mobile information will be shared with third parties or affiliates for marketing or promotional purposes.
All other categories of personal information exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.

(This statement is included to meet A2P carrier compliance requirements.)

5. Sharing of Information

We do not sell, rent, or trade your personal information. We may share information only in the following limited circumstances:

  • With service providers who assist in operating our business (such as scheduling or messaging platforms), solely for service-related purposes

  • When required by law, regulation, or legal process

6. Data Security

We implement reasonable administrative and technical safeguards to protect your personal information from unauthorized access, use, or disclosure.

7. Data Retention

We retain personal and communication data only as long as necessary to fulfill the purposes described in this Privacy Policy or to comply with legal and business obligations.

8. Your Choices

You may choose not to provide certain information; however, this may limit our ability to provide services or respond to inquiries. You may opt out of SMS communications at any time as described above.

9. Changes to This Privacy Policy

We may update this Privacy Policy periodically. Updates will be posted on this page with a revised “Last Updated” date. Continued use of our Site or services indicates acceptance of the updated policy.

10. Cookies and Tracking Technologies

Champs Cleaning Crew may use cookies and similar tracking technologies to support basic website functionality and improve user experience.

Cookies are small data files stored on your device that help us:

  • Ensure the website functions properly

  • Understand how visitors interact with our Site

  • Improve website performance and usability

We may collect limited information such as browser type, device information, pages visited, and general usage data. This information is used only for operational and analytical purposes and is not used for behavioral advertising.

Analytics Tools

We may use standard analytics tools (such as website traffic analytics) to better understand how our Site is used. These tools collect information in an aggregated and anonymized manner and do not personally identify individual users.

Managing Cookies

Most web browsers allow you to control or disable cookies through their settings. Please note that disabling cookies may affect certain features or functionality of the Site.

Tracking and SMS Data

Cookies and tracking technologies are not used to collect mobile opt-in consent or SMS messaging data. Text messaging opt-in information is collected only through direct user actions and is handled in accordance with this Privacy Policy.

11. Contact Us

If you have questions about this Privacy Policy or our data practices, please contact us:

Champs Cleaning Crew
📧 Email: champspowerwashing@gmail.com
📞 Phone: (623) 224-1950